Support
If something snags.
Start here. If the answer is missing, write [email protected] with the app name in the subject.
Where do I download the apps?
All four are on the App Store. This site’s Apps page links each product. Neuron and Per Push also have their own landing pages.
Do I need an account?
No. Current Pixello apps are meant to start on first launch. Purchases go through Apple.
Does Per Push upload my camera?
No. Rep counting uses Apple’s Vision framework on your iPhone. Frames are processed live and are not stored or uploaded.
Is Neuron’s card generation on-device?
Notes, photos, and PDFs stay on the iPhone. Manual study remains free. See the Neuron site for the current Pro details.
Can I get a refund?
In-app purchases and subscriptions are billed by Apple. Request refunds through reportaproblem.apple.com.